Using a virtual business phone service to receive incoming calls for your business is a great way to streamline customer care. By routing calls, you will be able to handle a large volume of incoming calls without being overwhelmed by a long list. Your clients will appreciate the direct customer service and your employees will be more efficient. In addition, many small business virtual phone systems offer a voice menu system, otherwise known as an auto-attendant.
Virtual business phone service offers many benefits for small businesses, from customizable phone numbers that can be used by multiple people, to call-forwarding that will send your calls to a second line. You can also set up the phone system to forward calls to voicemail or a second phone line if you prefer. A virtual business phone service also offers advanced features such as call-forwarding and call waiting. Virtual business phone services allow you to make and receive calls at any time you choose.
Vonage’s Essential plan offers unlimited voice and video calling, free 24/7 support, basic integrations, and professional recorded greeting messages. This plan also comes with more toll-free minutes and advanced calling features, such as sales productivity reporting, pipeline management, and live call functionality. A 30-day money-back guarantee is another great feature. It is important to check out several virtual business phone services before choosing a plan. The right plan can help your business grow without breaking the bank.
One of the most important features of a virtual business phone service is flexibility. It allows you to separate business and personal communication. Some providers are more efficient than others, and the ability to separate personal and professional communication is essential for any business. The best virtual business phone service will help you achieve this goal. And the customer service you receive is second to none. In addition, many plans have unlimited calling. This is a great feature for companies who work with clients across multiple locations.
Most business phone services come with a variety of packages and features. Depending on the size of your team, you can choose a plan that best suits your needs. Many companies offer tiered feature packages. Some are expensive for larger teams, while others are priced more affordably for smaller businesses. Once you’ve chosen your service provider, you can choose the features you need and upgrade as your business grows. That way, you won’t pay for features you don’t use, and you can afford them when your company expands.
Once you’ve selected a plan, you can configure your business phone system. You can choose from a local or toll-free number, as well as select which number should be forwarded after business hours. Additionally, you can set a multi-level menu, voicemail preferences, and fax preferences. And you can configure permissions for multiple users. Each user has their own accounts, so you can grant agents the right to manage their extensions.
If you’re looking for a virtual business phone service, you may want to try eVoice. It’s a good option because it allows you to add an extra line to your mobile phone, and it has many advanced features that small businesses and entrepreneurs will find valuable. This service also lets you set your own business hours, and it offers the option of forwarding calls to your cell phone after hours. You can even have an Android app to track your calls.
Nextiva is another great option for virtual business phone service. This cloud-based platform is highly customizable and allows you to make phone calls from anywhere in the world. The Nextiva Enterprise plan includes unlimited domestic calling and video conferencing. You can even send text messages to your customers or employees. Nextiva even has team messaging and an auto attendant menu system. Nextiva is an excellent option for small businesses, and their virtual business phone service is designed for businesses of all sizes.
The pricing of RingCentral is confusing. The company charges different rates for calls that are attended on a phone versus a browser. RingCentral also charges differently for calls that are answered on a browser. While you can get unlimited minutes on its basic plan, it is difficult to find a plan that gives you the best value for your money. For instance, the Growth plan has 2000 free incoming minutes. The Pro and Enterprise plans include call conferencing, advanced call queuing, call monitoring, and speech-enabled IVR.
Another virtual business phone service option is UniTel Voice. The cloud-based platform is ideal for small businesses, and features include a virtual auto-attendant. With four affordable plans starting at $9.99 per month, UniTel Voice is one of the best options available for micro-businesses. You can set up your system in a matter of minutes. Once your service is up and running, you’ll be ready to make calls.